Shipping Policy & Fees

Noorani Trading Inc. offers free shipping on full pallet orders (1 product per pallet).  Free shipping is only offered for 48 domestic states in the U.S.

Customers are welcome to schedule their own pickup. For international orders, Noorani is not responsible for custom fees, duties, etc. We will gladly ship full pallet orders to the nearest dock/port in the 48 states.

Distributor shall inspect the Products upon receipt and during storage for damage, defect, evidence of tampering, or other non-conformance.  Distributor must also confirm that product seals have not been broken. It is the Distributor’s responsibility to notate any shortage or damage on the Bill of Lading. No claims will be processed without proper notations. Verbal claims are not accepted. Please refuse the shipment if you see any visible damage upon receiving your shipment.

Distributor shall NOT authorize additional shipping services (ex. Inside delivery) without informing NTI prior. In the event, Distributor requires additional services, he/she will be responsible for the charges. Noorani Trading Inc. will not be responsible for any additional accessorial charges that are not listed on the BOL. If the receiver requires additional services that are not noted at the time of the purchase, they will be invoiced separately. It is the receiver’s responsibility to review the Proof of Delivery before sign at Delivery. (EX. If the POD has “liftgate” marked but you used a forklift to unload the shipment – please write that the driver did not use the liftgate”)

o It is also the receiver’s responsibility to examine the freight for damages, if there is damaged product the receiver must make note of the damages on the Proof of Delivery or refuse the shipment.

-Claims will be credited only when the shipping carrier approves the claim. 

* “Inside Delivery” should NEVER be checked on the POD – if you can’t unload your shipment please notify us at the initial time of purchase. * Storage facilities, Schools, Farms, and Facilities without a dock door- MUST BE DOCK HIGH there will be a limited access fee of $79.00. * Lift gates used at the time of unloading - $99.00 * Redelivery charges will be reviewed on a case by case basis. If any defect is identified, Distributor must not offer the Product for sale and must report the defect to NTI at info@nooranitradinginc.com.

Residential Fees:

A residential delivery fee is an additional service offered by the freight carrier for any and all shipments that are picking up or delivering to a residence. As LTL shipping uses dry vans and larger trucks, sometimes it can be difficult to maneuver residential streets. The freight company has a fee for this service if it is needed. 

  • Fee: $60.00 ( R&L Only )

Lift-Gate Fees:

Because most LTL shipments are loaded and unloaded on docks, a lift-gate will be needed for ALL residential pickups and deliveries and ALL locations without a dock high door. The carrier will need this information before making the pickup/delivery because not all trucks have lift-gates on them. A special truck will need to be dispatched to accommodate the residential streets as well as lift-gates, so it’s important to have this information on the BOL before pickup or delivery is attempted. 

  • Fee: $59.00

Limited Access or Storage Location Fees:

A limited access fee is added when your freight requires an extra service or time to deliver. Oftentimes, this type of location will require a smaller truck for delivery or pickup due to limited space. Locations such as retail stores, gas stations and storage units are considered limited access.

  • Fee: $59.00

    Inside Delivery Fees:

    A common misconception with residential LTL shipping is that the freight carrier is a moving company or deliver like local delivery companies, and will come into your location and drop off your shipment. This is absolutely false. LTL freight carriers are NOT white glove movers. Because of liability issues, LTL carriers and their drivers cannot enter a residence  or location under any circumstances. However, if a fee is paid, the freight carrier will come inside your location and drop off the shipment.

    • Fee: $150.00