Shipping policy

Its is the customers responsibility to ensure that the Order information, shipping and billing information is correct. Noorani is not responsible for any errors made by the customer.
o Free Shipping on complete pallets of the same item only. Free Shipping NOT valid on mixed items on the same pallet.
o If you do not have a commercial warehouse or commercial location with a loading dock, Lift Gate & Limited Access Fees will be charged on your invoice as a special service.
----- Please inform us if you require appointments prior to delivery. -----

***As soon as you receive your order, we request you to check and count your boxes in your shipment & note any shortage or damage on the Bill of Lading. No claims will be processed without proper notations. Verbal claims are not accepted. Please refuse the shipment if you see any visible damage upon receiving your shipment.***
----- Noorani Trading will not be responsible for any additional accessorial charges that are not listed on the BOL. -----

o If the receiver requires additional services that are not noted at the time of the purchase, they will be invoiced separately. It is the receiver’s responsibility to review the Proof of Delivery before sign at Delivery. (EX. If the POD has “liftgate” marked but you used a forklift to unload the shipment – please write that the driver did not use the liftgate”)
o It is also the receiver’s responsibility to examine the freight for damages, if there is damaged product the receiver must make note of the damages on the Proof of Delivery or refuse the shipment.
----- Claims will be credited only when the shipping carrier approves the claim. -----

  • “Inside Delivery” should NEVER be checked on the POD – if you can’t unload your shipment please notify us at the initial time of purchase.
    * Storage facilities, Schools, Farms, and Facilities without a dock door- MUST BE DOCK HIGH there will be a limited access fee of $59.00.
    * Lift gates used at the time of unloading - $59.00 
    * Redelivery charges will be reviewed on a case by case basis.
  • Residential - $60.00